Sale service

1. Dedicated Product Consultation

We understand that each customer has unique requirements. Therefore, the consulting team at HKT is always ready to assist:

Understand and analyze the specific needs of each project.
Offer optimal solutions tailored to usage requirements and budgets.
Provide detailed and transparent product information, helping customers make informed decisions.

2. Fast and Flexible Ordering Process

Our ordering process is designed to be simple and efficient, saving time for our customers:

Online ordering: Support for placing orders via website or email.
Direct ordering: Customers can contact our hotline or visit our office for immediate assistance.
Flexible options: We provide multiple payment and delivery methods to suit individual customer needs.

3. Prompt Delivery Policy

Understanding the importance of time in industrial projects, we ensure on-time delivery:

Delivery range: Nationwide and international shipping support.
Flexible transport options: Choose from road, sea, or air freight to suit your needs.
Quality assurance: All products are thoroughly inspected before shipment to ensure quality upon arrival.

4. Post-Sale Support

Our commitment doesn’t end with the sale. We continue to accompany our customers after product delivery:

Installation support: Professional installation services to ensure stable product operation from the start.
Usage guidance: Our technical team provides detailed instructions on product operation and maintenance.
Periodic care: Regular maintenance support to keep the product performing at its best.

5. Flexible Return and Exchange Policy

With a commitment to maximum customer satisfaction, we implement a clear return and exchange policy:

Free replacement for products with manufacturer defects.
Support for exchanging products if customer needs change within the specified period.
Ensure a quick and smooth process to avoid disrupting customer operations.

6. Customer Appreciation and Incentives

To show gratitude for our customers’ trust and partnership, HKT regularly offers special promotions:

Discounts for bulk purchases or during holiday seasons.
Priority technical support and expedited delivery for loyal customers.
Gifts or additional accessories for consistent service use.

Our Commitment

The sales services at HKT are built on dedication and professionalism, providing customers with a reliable and comfortable shopping experience. We constantly strive to improve our service quality, supporting customers in every project.