1. Transparent Warranty Policy
All HKT products come with a clear and long-term warranty policy:
- Warranty period: Depending on the product line, warranty periods last up to 24 months.
- Warranty coverage: Free repairs for manufacturer defects and support for replacing genuine parts.
- Quick process: We promise to handle warranty requests within 48 hours.
2. Professional Technical Team
HKT's team of technicians is highly skilled and well-trained to:
- Quickly diagnose and resolve technical issues.
- Provide advice on efficient equipment operation and maintenance.
- Ensure products operate smoothly after servicing.
3. Flexible Customer Support
We offer various warranty support options to meet the needs of every customer:
- Service centers: Customers can bring their products to any HKT service center nationwide.
- On-site service: Our technicians are ready to visit the site for inspection and repairs (applicable to large equipment or factory installations).
- Remote assistance: Guidance over the phone or video call for simple issues.
4. Post-Warranty Support
Even after the warranty period has ended, HKT remains committed to supporting customers:
- Affordable repair services.
- Consultation and supply of genuine replacement parts.
- Assistance in upgrading pump systems for optimal efficiency.
5. Loyal Customer Benefits
HKT values the trust of long-term customers through special programs:
- Discounts on periodic maintenance or product upgrades.
- Priority technical support in emergencies.
- Appreciation gifts for frequent service users.
HKT’s Commitment
HKT’s warranty service is not just a promise but our responsibility for product quality and customer satisfaction. We always accompany you, ensuring industrial pump equipment operates stably and efficiently.
Contact us now via 0906842893/[email protected] for detailed support and consultation!